Chinese iPhone X owners claim Apple’s Face ID facial recognition cannot tell them apart
The bizarre flaw was discovered by a husband who bought his wife an expensive new smartphone.
But she was shocked to discover her son was able to use his face to unlock the phone.
It seems the family, who live in the city of Shanghai, Eastern China, could trick the system.
The father, identified only by his surname Liu, phoned Apple’s customer service hotline to report the problem.
He was told it was a rare, isolated case caused by his wife and son looking very similar.
It is thought that the American tech giant has now launched a full investigation into the Liu family’s claims.
The news comes just a week after a Chinese woman realise she could unlock her colleague’s iPhone X using the facial recognition software.
A shocking video shows how one woman was able to easily unlock the other’s phone.
This was despite the pair having a number of different features.
It has now been suggested that the iPhone X is unable to tell Chinese people apart from one another.
Apple continues to maintain that its facial recognition software is fool-proof.
It said there is a one in a million chance of someone else’s face being able to unlock your phone.
But iPhone users in China – a country of more than a billion people – are becoming increasingly concerned about their iPhone X’s security and privacy features.
The iPhone X uses a system called Face ID that scans users’ faces.
It works by analysing the contours of peoples’ faces, so still works if owners change their haircut, grow a beard or gain weight.
Read the original article over at Metro.