Hurricane Sandy is over and now the cleanup begins.  Often after a storm, computers seem to not work properly so we have compiled some helpful tips to get your computers back to working order, just so as long as you have power.

Here are some post hurricane computer tips:

My Computer Won’t Turn On?

  1. Make sure your computer is indeed off by making sure there are no lights on.
  2. Unplug your computer from the wall outlet or power source.
  3. Test the outlet with another device such as a phone charger or light.
  4. If the test is successful, keep the computer unplugged and hold down the power button on your computer to release any extra current that is still present in the machine.
  5. Make sure your monitor is plugged into a working outlet and turn your computer back on.
  6. If this doesn’t fix the problem, your computer’s power supply or motherboard may be damaged.

I Have No Internet!?

  1. First, call your internet provider to ensure they are operational and there are not problems or outages in your area.
  2. Upon confirmation, turn off your modem with the power button and router with the power button or by unplugging it.
  3. DO NOT push the small “reset” button on your router, this will erase any configuration settings that were installed and will make the problem worse.
  4. Wait about 20 seconds and turn on the modem.
  5. Wait another 20 seconds and then turn on the router.
  6. After a minute or two you should have access to the internet again.

My Printer Will Not Work?

  1. Ensure that the printer is plugged into a working outlet.
  2. Turn the printer off and then on again.
  3. If your printer is a network printer, ensure that your network is operational.
  4. If your printer is connected via USB, rebooting it should do the trick.
  5. If this does not help, please call the manufacturer of the printer for assistance.

We will update this list as more problems come to mind.  If you need any assistance in the Hunterdon County area, please call River Net Computers at (908) 996-3279.  We are open Monday through Friday, 10am to 6pm & Saturday 10am to 4pm.