Zoom is down and schools get a digital snow day
Zoom users around the world are currently unable to join meetings and video webinars using the web client and the desktop app just as students going back to school today have had to rely on Zoom’s teleconferencing platform for online lessons.
According to an incident entry posted to Zoom’s status page, some users have also been reporting that they can’t open the company’s website either.
Based on reports tracked by Downdetector, this outage is mainly affecting users from the United States East Coast and the United Kingdom.
“We have received reports of users being unable to visit the website (zoom.us) and unable to start and join Zoom Meetings and Webinars,” says on its status page.
“We are currently investigating and will provide updates as we have them.”
Hey there! ? We have received reports of users being unable to start and join Zoom Meetings and Webinars. We are currently investigating and will provide updates as we have them. We sincerely apologize for any inconvenience. Please follow https://t.co/aqz5nS7fZY.
— Zoom (@zoom_us) August 24, 2020
Last week, Zoom experienced another outage that prevented users from joining meetings and webinars through the web client and WebSDK, with the outage not affecting users joining using the application.
“The cause of this issue is our Web SDK servers are reaching capacity on peak usage,” a staff member explained at the time. “We are adding more capacity and will update you when the process is complete.”
Back in April, when Zoom experienced a similar outage, users said that they were unable to use the web client or start and attend webinars, instead saying that the client would display ‘403 Forbidden’ errors.
Later, BleepingComputer found that the April outage perfectly lined up with taking down the web client starting with April 2 to address a security bug that allowed attackers to crack the numeric passcode used to secure private meetings.
CEO Eric S. Yuan said in April that the video conferencing platform passed 300 million daily meeting participants.
Read the original article over at BleepingComputer.com.